Posts: 13
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Joined: Oct 2014
Update @ 9pm EST on 12/1: Our host spent hours investigating this yesterday but were not able to conclusively determine the problem.
Internap have saidthey fixed a packet loss problem with upstream provider GTT in NYC that may be related. Our host will continueto monitor and test.
If you're still having issues send through the WinMTR info.
Thanks
Posts: 42
Threads: 42
Joined: Oct 2014
Great news, everyone.
Hopefully this has fixed the issue. I'll check it out on my side of things tonight when I get home from work.
Posts: 42
Threads: 42
Joined: Oct 2014
Well, it was good for a couple of days, now the issue is back. Managed to grab the following. Packet loss at five points, le sigh.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| networkbox.home - 0 | 50 | 50 | 1 | 14 | 497 | 2 |
| 10.26.0.3 - 0 | 50 | 50 | 4 | 32 | 509 | 42 |
| ae4.bng01.mci105.googlefiber.net - 0 | 50 | 50 | 3 | 24 | 513 | 3 |
| ae10.ar02.mci101.googlefiber.net - 0 | 50 | 50 | 2 | 30 | 512 | 46 |
| ae7.ar01.mci101.googlefiber.net - 0 | 50 | 50 | 11 | 39 | 559 | 12 |
| ae4.pr01.dfw101.googlefiber.net - 0 | 50 | 50 | 11 | 34 | 506 | 25 |
| 207.86.210.37 - 0 | 50 | 50 | 11 | 33 | 508 | 11 |
| 207.88.14.182.ptr.us.xo.net - 13 | 33 | 29 | 0 | 66 | 441 | 53 |
| te-4-1-0.rar3.atlanta-ga.us.xo.net - 3 | 46 | 45 | 42 | 63 | 543 | 45 |
| 207.88.12.136.ptr.us.xo.net - 0 | 50 | 50 | 42 | 58 | 544 | 52 |
| 216.156.16.129.ptr.us.xo.net - 0 | 50 | 50 | 41 | 62 | 543 | 43 |
| ae1d0.mcr1.nyc-ny.us.xo.net - 0 | 50 | 50 | 42 | 59 | 542 | 53 |
| 207.239.87.94 - 5 | 42 | 40 | 42 | 61 | 544 | 52 |
| border1.pc2-bbnet2.ext1.nym.pnap.net - 48 | 17 | 9 | 0 | 53 | 90 | 90 |
|v-66-150-121-201.unman-vds.internap-nyc.nfoservers.com - 43 | 19 | 11 | 45 | 50 | 71 | 46 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Posts: 672
Threads: 151
Joined: Sep 2014
Well it's good that we got some info on it.
I saw it happen, the server was non-contactable for me during that time - unfortunately at work so I couldn't get an MTR of my own.
Will forward this info on to our provider.
Thanks
Posts: 42
Threads: 42
Joined: Oct 2014
I need to run more iterations, but this is pretty standard loss from what I've seen the last few times I've had issues. And yeah, I was completely booted from the server. It's pretty much every node from where it first hits us.xo.net onwards.
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Joined: Sep 2014
Our host isaware of this issue and looking into it. Hopefully this was directly related to the problem we've been having.
Posts: 42
Threads: 42
Joined: Oct 2014
I'm just glad it's not an issue with the game server.